How to Reset/Retrieve Your JAMB Password

Are you looking for how to reset your JAMB profile password?

Your JAMB password is important because you need it to log in to your JAMB profile when you want to perform some actions on the JAMB website like changing your institution or printing of admission letters.

How to reset JAMB password

This article will teach you how to change your JAMB profile password.

Two things you need to log in to your JAMB profile are your email address and password. Please note that the password used here is not compulsorily the same one you use in logging into your email account.

There are three ways to recover your JAMB password, you can either retrieve it from your email, reset it from the JAMB website or chat with your JAMB support.

How to Retrieve your JAMB Password from your Email

When you created your JAMB profile either at a CBT centre or by yourself, a message was sent to your email address containing your profile creation details.

This message contains your name, date of birth and password.

To retrieve your password using this method, log in to your email address and search for “Profile Creation Details”.

If you have different emails and you are not sure of the one you used to register with JAMB, you have to try this process on all your email addresses.

The search result should look like the image below especially if you use Gmail;

JAMB password

Open the email and scroll down to see your password.

reset jamb password

If you cannot remember the email you used to register on JAMB, check this article on how to retrieve your JAMB email address.

How to Reset your Password on JAMB Website

For this option to work, you must know the email address you used to register on the JAMB website.

Step 1: Visit the JAMB Password Reset Page

JAMB has a specific web page for individuals who want to change their JAMB password.

You can visit the JAMB password reset page here.

This page is subject to change. If you click on the link above and it leads you to an error page, please drop a comment so that we can rectify it.

Step 2: Enter your Email Address

Enter the email address you used to register for JAMB.

JAMB password reset

Click on password reset.

JAMB will send your new password to your email address as in the image below.

JAMB password reset confirmation

If you are comfortable with your new password, you can leave it as it is. If not, you can change the password to anything you like.

Continue to step 3 to customize your password.

Step 3: Log in to JAMB E-facility

Log in to the JAMB e-facility website with the new password that was sent to your email.

You can log in to JAMB e-facility with this link.

Step 4: Go to JAMB Profile Settings

Once you are logged in, click on the profile icon at the top-right corner. A drop-down menu with options will display.

JAMB profile icon

Step 5: Click on Change Password

From the list of options, click on change password.

A page displaying your personal details will appear.

JAMB profile page

Click on change password.

Type the current password (the one sent to your email), enter any password you want in the “new password” box and “confirm new password” box.

Click on the change password button to change your JAMB password.

Reset JAMB Password by Chatting with Support

If every other method proved abortive, then this is the next option available.

You could contact JAMB support to report that you are having issues resetting your JAMB password. Someone from JAMB will get back to you with instructions to help you recover your JAMB password.

Perhaps you don’t get a reply within 2-3 working days (Mondays to Friday, 9 am to 4 pm), please visit a JAMB CBT centre to complain.

We hope that you have learned how to reset your JAMB password. You can also check our article on How to upload your O’level result to your JAMB profile.

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55 Comments

  1. My name is Victoria..I have reset my password ..jamb sent me new password..if I login it will say invalid..what can I do

    1. Lagschools Support says:

      Make sure you enter the password exactly how it was sent to your email. You can copy and paste it. Also, make sure that there’s no space before or after the password.

      If the problem persists, visit a JAMB CBT centre to complain.

  2. Alabi Ayomide says:

    Thank you very much.
    Thank for the article

  3. Pls is the verification code my password and if not how do I find or know my password

    1. Lagschools Support says:

      The verification is not your password. Follow the instructions on the page to reset your password if you do not know your password.

  4. Mikailu Dauda says:

    The same email I linked with my jamb is the same I reset my password with but still nothing I received through mailbox

    1. Lagschools Support says:

      Are you using a Gmail or Yahoo mail? You can keep trying, if the problem persist, visit a CBT centre.

  5. Pls my phone spoilt and i’m trying to login to my jamb portal,but i’m using a small phone currently,is there any way i can get my new password through sms

    1. Lagschools Support says:

      For now, you cannot get your password through SMS. You can use a friends phone, cybercafe or CBT centre.

  6. Abdulsalam says:

    Pls jamb never send my password to my Gmail why

    1. Lagschools Support says:

      You can visit a JAMB CBT centre to reset your password since this method did not work for you.

  7. Okeke sophia says:

    Good day,my name is Sophia .I’ve been trying to update my email by linking it to my jamb profile but it’s saying it has already been updated and I don’t remember updating it.
    I’d really appreciate it if you can help me out

    1. Lagschools Support says:

      Check your email to see if JAMB sent your login details. Follow the instructions in the article to see how to.

  8. Ekelaka Eberechi says:

    Plz I tried retrieving my password through SMS but a message was sent to me that I should check my email or GSMno but it’s the same email and number I used to register jamb I used to send the message

    Is there any possibility of retrieving my password through Email??

    1. Lagschools Support says:

      Read the article and follow the procedure to reset your password via email.