How to Reset/Retrieve Your JAMB Password

Last updated on August 25th, 2020 by Chris. Akuneme

Having access to your JAMB profile is very important. Especially for the fact that if you are eventually offered admission, you must log in to your JAMB profile to accept or decline the admission.

Two things you need to login to your JAMB profile are your email address and password. Please note that the password used here is not compulsorily the same one you use in logging into your email account.

In this article, you will learn how to change your JAMB profile password.

There are three ways to recover your JAMB password, you can either retrieve it from your email, reset it from JAMB website or chat with your JAMB support.

How to Retrieve your JAMB Password from your Email

When you created your JAMB profile either at a CBT centre or by yourself, a message was sent to your email address containing your profile creation details.

This message contains your name, date of birth and password.

To retrieve your password using this method, log in to your email address and search for “Profile Creation Details”.

Your search result should look like the image below especially if you use Gmail;

JAMB password

Open the email and scroll down to see your password.

reset jamb password

If you cannot remember the email you used to register on JAMB, check this article on how to retrieve your JAMB email address.

How to Reset your Password on JAMB Website

For this option to work, you must know the email address you used to register on JAMB and the date of birth you used to register.

  • Visit the JAMB password reset link here portal.jamb.gov.ng/eFacility./forgot.
  • Enter your email address and correct date of birth.
  • Click on get password reset link
  • Login to your email address to find a message with the subject “JAMB e-Facility – Password Reset”
  • Open the email and click on the “Reset my Password” link.
  • Enter your new password on the next page.
  • Click on “Change Password”.

If your password reset was successful, you will receive a confirmation message from JAMB like in the image below.

jamb password reset successful

Reset JAMB Password by Chatting with Support

If every other method proved abortive, then this is the next option available.

You could contact JAMB support to report that you are having issues resetting your JAMB password. Someone from JAMB will get back to you with instructions that will help you recover your JAMB password.

Perhaps you don’t get a reply within 2-3 working days (Mondays to Friday, 9am to 4pm), please visit a JAMB CBT centre to complain.

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51 Comments

  1. Alabi Ayomide says:

    Thank you very much.
    Thank for the article

  2. Pls is the verification code my password and if not how do I find or know my password

    1. Lagschools Support says:

      The verification is not your password. Follow the instructions on the page to reset your password if you do not know your password.

  3. Mikailu Dauda says:

    The same email I linked with my jamb is the same I reset my password with but still nothing I received through mailbox

    1. Lagschools Support says:

      Are you using a Gmail or Yahoo mail? You can keep trying, if the problem persist, visit a CBT centre.

  4. Pls my phone spoilt and i’m trying to login to my jamb portal,but i’m using a small phone currently,is there any way i can get my new password through sms

    1. Lagschools Support says:

      For now, you cannot get your password through SMS. You can use a friends phone, cybercafe or CBT centre.

  5. Abdulsalam says:

    Pls jamb never send my password to my Gmail why

    1. Lagschools Support says:

      You can visit a JAMB CBT centre to reset your password since this method did not work for you.

  6. Okeke sophia says:

    Good day,my name is Sophia .I’ve been trying to update my email by linking it to my jamb profile but it’s saying it has already been updated and I don’t remember updating it.
    I’d really appreciate it if you can help me out

    1. Lagschools Support says:

      Check your email to see if JAMB sent your login details. Follow the instructions in the article to see how to.

  7. Ekelaka Eberechi says:

    Plz I tried retrieving my password through SMS but a message was sent to me that I should check my email or GSMno but it’s the same email and number I used to register jamb I used to send the message

    Is there any possibility of retrieving my password through Email??

    1. Lagschools Support says:

      Read the article and follow the procedure to reset your password via email.