How to Reset/Retrieve Your JAMB Password

Are you looking for how to reset your JAMB profile password?

Your JAMB password is important because you need it to log in to your JAMB profile when you want to perform some actions on the JAMB website like changing your institution or printing of admission letters.

How to reset JAMB password

This article will teach you how to change your JAMB profile password.

Two things you need to log in to your JAMB profile are your email address and password. Please note that the password used here is not compulsorily the same one you use in logging into your email account.

There are three ways to recover your JAMB password, you can either retrieve it from your email, reset it from the JAMB website or chat with your JAMB support.

How to Retrieve your JAMB Password from your Email

When you created your JAMB profile either at a CBT centre or by yourself, a message was sent to your email address containing your profile creation details.

This message contains your name, date of birth and password.

To retrieve your password using this method, log in to your email address and search for “Profile Creation Details”.

If you have different emails and you are not sure of the one you used to register with JAMB, you have to try this process on all your email addresses.

The search result should look like the image below especially if you use Gmail;

JAMB password

Open the email and scroll down to see your password.

reset jamb password

If you cannot remember the email you used to register on JAMB, check this article on how to retrieve your JAMB email address.

How to Reset your Password on JAMB Website

For this option to work, you must know the email address you used to register on the JAMB website.

Step 1: Visit the JAMB Password Reset Page

JAMB has a specific web page for individuals who want to change their JAMB password.

You can visit the JAMB password reset page here.

This page is subject to change. If you click on the link above and it leads you to an error page, please drop a comment so that we can rectify it.

Step 2: Enter your Email Address

Enter the email address you used to register for JAMB.

JAMB password reset

Click on password reset.

JAMB will send your new password to your email address as in the image below.

JAMB password reset confirmation

If you are comfortable with your new password, you can leave it as it is. If not, you can change the password to anything you like.

Continue to step 3 to customize your password.

Step 3: Log in to JAMB E-facility

Log in to the JAMB e-facility website with the new password that was sent to your email.

You can log in to JAMB e-facility with this link.

Step 4: Go to JAMB Profile Settings

Once you are logged in, click on the profile icon at the top-right corner. A drop-down menu with options will display.

JAMB profile icon

Step 5: Click on Change Password

From the list of options, click on change password.

A page displaying your personal details will appear.

JAMB profile page

Click on change password.

Type the current password (the one sent to your email), enter any password you want in the “new password” box and “confirm new password” box.

Click on the change password button to change your JAMB password.

Reset JAMB Password by Chatting with Support

If every other method proved abortive, then this is the next option available.

You could contact JAMB support to report that you are having issues resetting your JAMB password. Someone from JAMB will get back to you with instructions to help you recover your JAMB password.

Perhaps you don’t get a reply within 2-3 working days (Mondays to Friday, 9 am to 4 pm), please visit a JAMB CBT centre to complain.

We hope that you have learned how to reset your JAMB password. You can also check our article on How to upload your O’level result to your JAMB profile.

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  1. I tried linking my profile using sms to 55019
    But it said I can’t use the facility because I originally supplied my Gmail during registration and my Gmail has been updated…but I didn’t use any Gmail during registration

    1. Lagschools Support says:

      You have to visit a JAMB CBT centre to confirm the email that was linked to your JAMB profile.

  2. I tried resetting my jamb password a message was sent dat dey have send it to my Gmail but I didn’t see any password
    Please what should I do

    1. Lagschools Support says:

      Are you using Yahoo mail? You can check your spam folders or try again if you use Gmail.

  3. Please, when I registered for jamb, they didn’t ask for email address. So we used phone number. I need help on how to get my jamb Portal

    1. Kingsley uzoma says:

      Please I have reset my email but never gotten it, and I need it before 12pm tomorrow

    2. Lagschools Support says:

      Are you using Yahoo mail or Gmail to retrieve the password? If you are using Gmail and the problem still persists, you may have to visit a JAMB CBT centre.

  4. Plz i want to check if my results has been uploaded but it’s not working

  5. Olushola odunyemi says:

    I created my email and I was sent only confirmation code and no password what is the problem

    1. Lagschools Support says:

      Did you use the same email you used to register for JAMB?

  6. veregh Peter terhemba says:

    I have two accounts on the same number each time i try to reset my password is the first one that google do reset for me while is the second one i used for my jamb registration

    1. Lagschools Support says:

      You have to find a way to reset your Gmail password first.

  7. I tried resetting my jamb password,a message was sent that the password have been sent to my gmail address.The problem is I can’t access my normal Gmail account I lost my phone and I can’t remember my password to it.
    How do I go about it pls cause I need to accept my admission and print my admission letter

  8. Pls I need to do change of course and print my admission letter but I can’t remember my password and I lost my Gmail account what can I do?

    1. Lagschools Support says:

      You have to reset the password of your Gmail account to regain access.

  9. Falolu muyinat says:

    Pls I need help actually I was using Gmail in my formal phone and u also wrote my Gmail account in the jamb form . I changed d phone so am ask to open Google acct so I forgot d password and I reset it so am asking can dat affect d jamb notification to check admission

    1. Lagschools Support says:

      You do not have to open a new Gmail account. You can reset the password of the previous one.

  10. Please I need a help, when I was about to do jamb registration I don’t have an email, so I met a guy there he opened it for me in his phone coz I don’t have an android then.but he use my number to open it, what am trying to say in essence is that i can’t remember the password of the email he opened for me any more

    1. Lagschools Support says:

      You can reset the password of your Gmail account since he used your phone number to register it.

  11. Friday Candour says:

    Please I have lost all access to my jamb, phone number and email address are gone and I can’t retrieve anyone, because they are not mine, please help me please.

    1. We’re in the same shoe bro

  12. Abdulsalam zainab says:

    I can’t login to my jamb portal I reset my pin but I didn’t receive any password on my email,and I need to login so that I can check my admission profile,please I need help

    1. Lagschools Support says:

      Good day Zainab. Are you sure the email you are checking is the same email you used to register for JAMB? If yes, you have to keep trying till you get the email message.

  13. Thanks……but after resetting my password I am supposed to login to my email to access my new password.but how do I login when I dnt even knw the password

    1. Lagschools Support says:

      You have to recover the password of your email address.

  14. Is that the real password

  15. Ibeh faith says:

    There’s no link sent to my email

    1. Lagschools Support says:

      Are you checking the correct email linked to your JAMB profile? If yes, then keep trying till you receive it.

  16. Why is it that I can’t reset my password

  17. There’s no any link on the email sent to me

    1. Lagschools Support says:

      You have to keep trying till your receive the email. Sometimes, there could be a glitch and the email will come in late.

  18. would my password change since i have reset it

  19. I reset my password and it was not sent to my email

    1. Lagschools Support says:

      You have to keep trying. It happens like that some times.

  20. Adelakun barakat says:

    I want to know my profile code

    1. Lagschools Support says:

      You can get your profile code when you login to JAMB website.

    2. You can get your profile code and password using the 55019